Refund Policy

Last Updated: 6/11/2026

Returns

 We work with third-party suppliers to fulfill orders. Return eligibility and conditions may vary depending on the supplier and product purchased.

If you wish to request a return, please contact us within 14 days of receiving your order. We will review your request and provide return instructions if the item is eligible for return.

Items must generally be unused, unworn, and in their original packaging unless they arrived damaged or defective.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

We will work with the supplier to arrange a replacement or refund when appropriate.

Non-Returnable Items

The following items are generally not eligible for return:

• Custom or personalized products

• Items marked as final sale

• Used or worn items

• Products excluded by the supplier's return policy

Refunds

Refunds are issued only after the return request has been approved and, when required, the returned item has been received and inspected.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping

Customers may be responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped.

Contact Us

For all return and refund requests, please contact:

Email: hidden.halo318@gmail.com

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